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GrowingWritten from official sources

“Fraud team” calls that tell you to move your money

Seen by Phone callLast checked 18 Oct 2026Sources 2
In short

A caller says your account is under attack and offers to protect your money by moving it. The "safe account" belongs to the scammer.

What it looks like

What the caller says, written by us as an example.
"This is the fraud department at your bank. Someone is taking money from your account. Move your money to this safe account now. We just texted you a code, please read it to me."

How to spot it

They tell you to move your money

The FTC: your money is fine where it is.

They ask for a verification code

No caller will ever ask for it.

Urgency

You must act now, before you can check.

A number to call back

The FTC warns that number will take you to the scammer.

What to do

  1. Hang up. Do not move money and never share a code.
  2. Call your bank or investment company on the number on your statement or card.
  3. If you already moved money or shared a code, tell your bank right away.
  4. Report it at ReportFraud.ftc.gov. If your identity was used, go to IdentityTheft.gov.
Already replied or paid? Get a recovery plan

What the sources say

The FTC says business impersonators took nearly $1 billion in 2025, with the highest losses tied to bank impersonators. [2]

Written from public fraud-agency notices. Figures and advice are checked against the pages listed under Sources.